There are plenty of things you can be doing to build experience.

Types of Experiences Employers Find Valuable

If you are entering the job market fresh out of college, you need to take the initiative to achieve some working experience. There are plenty of things you can be doing to build experience. To impress at best the employer, make sure you demonstrate that initiative, skills, and the leadership qualities are the values you bring to the team.

Here are some valuable experiences that recruiters are looking for to their new employees.


If you just dropped out of the college, an internship is the best way to get-the-job experience before actually getting your first job itself.
Internships provide you with the opportunity to get inside the proper working environment. You get your hands in the actual work, meaning that you’re expected to apply your skills and knowledge on the job. Also, as you’re going to be part of a team, internships will accustom you to developing collaborative and communication skills. 

An internship gives you a bundle of benefits that can help you stand out from the crowd: exposure to the behaviors of professional practice, amplified self-awareness, the opportunity to exercise civic responsibility, growth of social and professional networks, and resume building.
From an employer’s perspective, internships also demonstrate that you have taken the initiative to build experience, develop your skills and knowledge, and to find out more about the working world. And if you do all of this before you graduate, that’s even better.

Get Certified

Certification is there to display two main things. First, it shows that you have mastered your basic skills and knowledge, meaning that are able to perform responsible roles and specific tasks. The second thing is that getting certified demonstrates that you’re willing to get your foot in the door and develop yourself following through the real challenges and new experiences to come. 

For example, Cisco offers a variety of globally recognized certification options, from CCNA to CCIE and beyond. Each certification pathway opens up many career options.


There are so many opportunities for you to get out there and showcase your skills. Starting a volunteering job will help you to measure and understand better of your technical skills. Also, it gives you the opportunity to take some time and evaluate the focus of your future job position.

Volunteering will show you whether you are ready to work with others to get things done, or you need more time working with your soft skills. Also, it is an opportunity to build up some valuable project management skills – the kinds of skills and experience very much in demand by employers.

Whatever kind of volunteering project interests you, you should also see it as an opportunity to get to grips with things like budgeting, equipment and resource allocation, people management, and approvals processes. Also, it is important that you document all the details of your volunteer project, so you can reference it and use it as part of your discussion with future employers further down the line.


Mentoring has two directions:

1. The first implies that you can locate a mentor – someone who is ahead of you, maybe, from whom you can learn and whose counsel you can take.
2. And, you can also be a mentor to someone who is further along in their studies than you are.
You might be wondering how that impresses potential employers.

For starters, it demonstrates that you have leadership abilities, confidence, and initiative.
And, whether you are the mentor or the person being mentored, there is a clear eagerness to learn, share, and trade that will benefit whoever employs you later on.

Use of Personal Experience

These experiences might have been contests, hackathons, or innovation events in which you competed for a prize. Employers respect these kinds of experiences because they demonstrate not only your technical abilities, but also your originality and ability to solve issues under pressure.
For e.g., Cisco provides NetAcad students with several opportunities to put their skills to the test, ranging from the Dream Team to regional NetAcad Hackathons.

Consider how every experience you’ve had – even in non-technical roles or occupations where you’ve demonstrated initiative or accepted responsibility – may play out in an interview situation. Which experiences show leadership? Remember that any experience that demonstrates your leadership abilities will be highly prized by companies.

Reflect whether you have truly demonstrated your abilities or how you can manage a project and bring it to a successful completion. How do your previous experiences relate to the career that fascinates you and prepares you to do a good job? They do not have to be merely technical. There are several job abilities that are required for success.

Last thoughts

The good news is that most businesses do not need young graduates to have extensive paid work experience. Many students, however, undervalue the experience they do have. It’s common for students to have a range of non-related work experiences, but you might not realize that they add significant transferable abilities (such as communication, leadership, conflict resolution, and so on) to your first job after graduation – even if they’re not in a related industry. There is no single sort of experience that prospective employers want in fresh grads. Nonetheless, all companies seek some mix of the following characteristics: substantive knowledge, intellect, and leadership. Fortunately, these abilities may be exhibited in a variety of ways.

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Job Seekers: How to Write Your Resume

Your resume is not only a document that shows your background, but it also reveals about your potentialities for the future.

A resume or CV is an important document that provides potential employers with a snapshot of your skills and experience. Updating your resume regularly is a good way to ensure that it remains current and accurate. It is important to have both a physical and an online resume. This allows you to be easily found by professionals across the internet.

When it comes to job search, your resume is a key tool. It is a chance to present yourself to potential employers and make a good first impression. Your resume should be well-written, far from false elements and formatted to the specific job you are applying for.

This article is for job seekers who want to improve their resumes to increase their chances of getting an interview.

1. Format and layout

According to research suggestions, most of the recruiters scan a resume within 10 seconds before deciding to reject it or move forward. So, keep in mind that first impression is critical to get on the list of consideration.
Format style and its visual presentation are the first things to be noticed by the recruiter. Well-designed resumes have more chances to attract first impression than bad looking ones. A good formatted resume encourages recruiters to read it further.

There are different formats that go aligned with different professions. Before you begin writing it, think about the format associated with your professional field and development that you are looking to apply for. Nevertheless, the basic thing to remember is that the format you choose must be clear and easy to read, including highlights of most important elements.
Here are some tips to consider when it comes to layout of your resume:
a) Organised Section
Start with your professional background and place below your education section. Order your sections clearly. Expand within sections by writing the main points starting from present to past chronological order. At the end, have a section for additional information such as languages and skills.

b) Visual reading flow
The resume should provide the reader with an easy floating time. Important to know that a resume isn’t there for the reader to process it, instead it is a straightforward way state your professional identity. Thus, to achieve this, break your resume into sections. Use bold font to highlight section headings and select 11 or 12 pt. font size. Also, spacing in between lines and sections should be considered.
c) Use bullets
After structuring your sections, bullet points can be used within each description so to make the information easily digestible and a breeze to skim read.

d) Keep it short
Many of us, especially those who have expanded professional background, tend to stretch the resume in over one page. Well, sometimes, you can’t do otherwise. However, is good to know that more information isn’t always better as it impresses your CV as unfocused. In order to not miss the opportunity, try to fit your CV into fewer pages that you can, if a single page isn’t enough for you.

2. Add your contact information

Your contact information must be clearly visible at the top of the resume. This is a critical piece of information that you don’t want to forget placing it on your resume, otherwise the recruiter will never get in touch with you. See the example below:

Name: of the Applicant
Tel: 00000000000
Email: email@example.com
Website: www.example.com
Address: 0000 Street, City, Country, Post Code

3. Use compelling style into your writing 

It is certain to all recruiters that applicant’s experiences are broader than a resume can encompass. The most important part of a resume is the experience section. Try to clarify your desired job and career goals and to which aspects of the resume you need to emphasize according to your aims.
When building this section, remember to:
Keep a consistent format: Include your job title and company name, the years you worked there, and a short (very short) description of your role.

• Focus on skills recruiters are looking for: These skills are key terms associated with your industry position or profession. You find them in the job description of the role you’re applying for. As you go through a description of your previous roles, link it with the specific skills your recruiters are looking for.

• Use active voice: Start by a verb and state your achievements by using active rather than passive voice.

• Show your leadership aspect: By using active language, you can choose words that show your leadership aspect and willingness. Do this only whenever relevant, otherwise do not write something that you don’t mean.

• Show your developing side: Emphasize professional development and skills you gained from previous roles. Show your responsible side, the desire to learn new things and that you’re always willing to progress even more.

4. Additional details

This section should be written according to the job position and the spectrum of profession you’re applying for. In most job application, especially in the culture-creative industry, additional details are as good in the resume. However, there are particular fields such as those technical that do not require additional. In the case additional details are required as significant, we recommend writing in bullet points these:
• Your skills: technical and software-kind
• An image of yours
• Hobbies
• Volunteer work
• Personal statement

5. Review and edit

This step is the last one before you submit your application. Remember, the person who’s writing the resume becomes familiar with the words and paragraphs, meaning that grammar mistakes are unseen before the eyes. You must find time to relax your eyes and mind from the resume. Try to leave the place you’ve been writing of your resume, go for a short walk or direct your view for a while into the sky. Come back after minutes or the next day and review your resume. Make necessary changes and edit if needed. Also, double check lines that bring value to your resume.

After writing your resume, read it out loud to make sure that the sentences flow smoothly and that there are no spelling or grammar mistakes. Someone else can also be as great help to review your resume as he/she is unfamiliar with what will read, meaning that mistakes can’t escape the eye view.

To conclude with, make sure your formatting is consistent. Typography – including the spacing, font size, bolding, and headings – should be styled steadily throughout the page (s).

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How to Write Your Cover Letter

What is a cover letter

A cover letter is an opportunity to sell yourself to the employer and demonstrate why you are the best fit for the role. It should be three to four paragraphs long and include your interest in the job, relevant experience and why you would excel in the role. This letter is usually submitted with your resume as part of a job application. It is here that you can really sell yourself and your skills to the company you are applying to.

A good cover letter can make a big impression on an employer and help you stand out from other job applicants. To write an effective cover letter, take the time to research the company and the specific job opportunity before you begin writing. With this information, you can tailor your cover letter and show why you are a good fit for the position.

1. Do your research

It is significant that you research the company you are applying to and tailor your application letter specifically to the job opportunity. Read and write down to a paper the organization’s philosophy and key market points. Reflect on your skills and experiences by linking them with organization’s values and mission. Thus, take time and familiarize yourself with the company and the specific job you’re applying to before beginning to write. This will allow you to better target your letter and make it more impactful.

2. Focus it on the future

The cover letter should focus on the future rather than showing about your experiences as the resume does. If you’re making a shift in your career, the cover letter is your opportunity to explain why: for example, if you’re changing career from hospitality to marketing. The cover letter is by means a bridge between your past and future. By focusing on your transferrable skills, you can sell yourself to potential employers.

3. Three-paragraph writing style

The cover letter should have an easy go reading time. Do not complicate it and try to keep it short so the employer can read exactly what values you can bring within the company. Use three or four paragraph style, don’t go for more words as it becomes tiring for those who read it. Start from your header by writing: your name, zip code, phone number, email address and date. Below the header write a greeting like Dear Hiring Manager or Dear… [name of the manager]. After these, follow the three steps below:

a) First (opening) paragraph
The first paragraph is crucial because it’s the opening of your cover letter. The first impression is like a rocket for the reader’s attention. In this section mention the title of the job you’re applying for and where did you find about it. Explain your specific interest in the role and company. This shows the reader that you have undertook your research meaning that you’re a serious candidate for the job position. Briefly state your qualifications that make you a good fit.

b) Second paragraph
Your second paragraph should briefly discuss your qualifications for the position. Include key skills, accomplishments and areas of appraisal that make you a strong candidate for the job. Focus on one or two points and provide specific details about your success, including quantifiable impacts you have made. In this paragraph you can state briefly information about your most recent or no more than two professional experiences.

c) Third (closing) Paragraph
With this paragraph you finish your cover letter. Be careful, don’t expand it too much, but in stead keep it focused on key achievements and skills that are relevant to the position. Be aware of repeating details from your resume and try to avoid them and expand only on experiences that show compatibility with the position you’re applying for. Therefore, focus on stories that tell the skills and qualifications required for the job opportunity.

4. Emphasize your personal values

Hiring managers are looking for people with skills and experiences that can improve the way they settle problems. Relating on the research you did early, convey that you know what the organization does and the challenges it faces. These don’t require to be specific, but you might refer for instance; how the industry has been touched by the pandemic! So, when writing your cover letter, apart from keeping in mind of what we said above, try to entwine short examples of your problem-solving experiences, especially within the second paragraph. Sate clearly within your description these two skills that are relevant to almost any job: adaptability and ability to learn quickly.

5. Watch the tone

The style of your writing, words and its tone are significant, don’t go overboard with the flattery or say anything you don’t believe. Authenticity is key here. Be careful! Erven if you’ve been unemployed for a while, you don’t want to come across as desperate. Be professional and mature in your tone so that your message isn’t undermined.

6. Keep it short

Do not overload your cover letter with words. Keep it clear and straight to the points you need to show according to the job position you’re applying for. If you feel the need, ask a friend, collogue or mentor to review your letter, this can be helpful. Ask them to read through and point out sentences where you can cut or add.

To sum up, a cover letter is somehow the outcome of your writing and communication skill. State clearly why you want the job and what you could bring to the company. Be concise and think as you’re the reader yourself. Keep your letter within the frame of showing your key abilities and experiences that are required for the job position. Do not try to be funny, generic in your description and overboard with flattery.

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The Six Step Problem Solving Model

Problem solving model used to address challenges that arise in the workplace.

In the workplace, there are always problems that will challenge you. Despite your individual performance or the level of professionalism, problems arise many times in an unpredictable way. Nowadays, the evolution of technology and its expansion in our working environments comes with many situations that tend to create problem-kind in any direction.


Do you like it or not, you will find yourself when you need to address a solution, quickly and feasibly!

To be a problem-solving person is a skill that many employers require for their staff to have. Also, todays, this skill is essential to staff recruiting for most of the companies and businesses. Therefor, if you want to shine or to develop your skills of the future, here is a model that will help you to get there.

This Six-Step method provides focused strategies for the problem solving individual or group. The steps are repeatable. You may return at any point to an earlier step, to reexamine or evaluate again your solution and proceed from there.

Step One: Define the problem

Step one is when the problem is diagnosed. You should pass through analysis of the context and background in which the problem arises. Check for its symptoms, what does it affect and how urgent is it to solve.

There some techniques that you can use to gather information and clarify symptoms that clearly state the existence of a problem. The may you can find out the more certain are you in defining the problem. Those techniques are:

Step Two: Determine the Root Cause(s)

In this step you need to define the source of the problem. After finding what caused it, you must undergo through questions like: Is there any other thing laying behind? Is this something new or known to you? What is important when you look for solutions is that you need to focus in on solving directly the cause and not only the symptoms of the problem. In this step you need to be thoughtful in evaluation of your data and maintain a careful approach of the first step diagnosis. In addition, you may use these tools to help organize all the data and create a clear idea of the problem-roots.

  1. Fishbone Diagram
  2. Pareto analysis
  3. Affinity diagrams


These techniques help you to structure the information and direct your focus to the roots of the problem.

Step Three: Develop Multiple Solutions

Try to develop a multiapproach solution-strategy. One of the elements that distinguish a problem-solving person is the thinking outside the box. At this point is recommended to not stop at your first solution, but go beyond it for more ways to solve the problem. Think about external implications and unusual casualties that might happen for the problem to arise. You can ask your colleagues or open discussions around the problem. Keep an open mind to gather as much as you can according to the nature of the problem. Then, analyze carefully your findings and problem-data. Lay out as many solutions to the problem.

Step Four: Select a Solution

In the fourth step, you must evaluate your multiple solutions and select one to narrow down. This step applies two questions.

  1. Which solution is most feasible?
  2. Which solution is favored by those who will implement and use it?

These two questions will direct you to establish a clear and certain idea of the impact that your solution should have within the working environment and all its effectiveness. Ask these secondary questions that decide if a solution:

  • Can be implemented within an acceptable timeframe?
  • Is cost effective, reliable and realistic?
  • Will make resource usage more effective?
  • Can adapt to conditions as they evolve and change?
  • Its risks are manageable?
  • Will benefit the organization?

Step Five: Implement the Solution

This step is when the solution comes to life. An initial project planning is necessary to implement successfully your solution. Set up the key factors that assure the trajectory of the solution in real practice.  

  • Place a Project Manager (or leader) if necessary
  • Who else needs to be involved to implement the solution
  • Implementation date
  • The key milestone
  • What action need to be taken before starting the solution and during
  • What other needs you might have to think about before and during the implementation

The use of charts, timeline or log frame are very helpful between step 5 and 6. These can organize and coordinate the whole process and implementation group or can disorganize it totally.

Step Six: Evaluate the Outcome

At this step you need to monitor and ensure all the recommendations are followed. Monitoring is highly recommended and involves some key points:

  • Milestones are met
  • Costs are contained
  • Necessary work is completed

Step six is very important and should not be missed out. It tells you if your solution has achieved the results wanted or has gone off course. It also ensures you whether the implementation does not introduce to new arising problems. Keep always in mind that we learn from mistakes.

This Six-Step model helps you deal with any problem at your working space as well as in other areas of your life. Do not forget that we, always, learn from our mistakes. Is significant to have this mindset as a personal attitude when it comes to dealing with difficult issues and also keep it as a tool that helps you to continuously develop your professionalism skills. So, important to personalize these six key-skills in the near future. This means that you must learn, train yourself and do practice in order to achieve the best of the skills.

Skills to develop:

  1. Listening
  2. Analytical Thinking
  3. Creative Thinking
  4. Communication
  5. Decision-making
  6. Teamwork

Keep these as part of your main goal. Once you have made few early efforts to achieve these, then they will develop naturally during your entire professional growth.

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Project Management and Advantages of Costumer Services Skills for Techies

Focusing to kick-start or accelerate your career as a tech person.

Someone may ask – what do management and services share with one-another? How these two professions contain skills that are best for a tech knowledge person?

On one side, Project Management consists of soft skills which are essential to every industry, job and profession. One of these is communication which is also as core to the success of Costumer Services. On the other side, both directions are leaded by good problem-solving persons. Therefore, you should start from these two skills in order to begin expanding the range of your other skills and put yourself on future employer’s radar, increase your performance and career in the tech industry.

Let’s take a look in each profession.

Project Management Skills – key points

Technical project, also projects in general, requires a combination of tech, business and communication skills into one professional synthesis. These skills accompanied by cool head-attitude are essential to develop and maintain schedules while ensuring you’re meeting milestones. You just need to imagine the process of the development of a secure network undergoes to easily understand what I’m stating here. After imagining this, place it on a larger scale with more components to deal with and you get now the idea of project manager role.

The project manager typically carries the weight of responsibility without necessarily heaving over members of the project team. Adding to this, managers also need to develop strong and democratic abilities like negotiation and team-building, to get all the project done successfully.

Here are a few transferable skills that you can leverage toward becoming a technical project manager:

Scope of the project: You should be able to see the big picture. Imagine a work of art, its many different elements and how much important is the balance between all the subject and the background to accomplish the creative strive. The same goes for ‘seeing the big picture’ in the project you deliver.

Active Listening: Practice active listening to gain insight and truly understand the needs or message of all project stakeholders.
Critical Thinking: Make prompt, informed and fact-based decisions for the good of the project in order to find value.
Organization: Technical project managers are the ones who often focus on agenda, schedules, frameworks and methodologies, as well as communicating tasks, updates, progress and blockers.
Problem Solving: Assess issues from different vantage points and formulate the best solution in addressing specific challenges.
Self-Motivation: The technology project manager should be the person with the highest level of commitment and motivation to see it through from start to finish.
Relationship Building: Establish a collaborative culture where people with unique personalities and skills happily work together towards a unified goal.
Teamwork: Ensures effective outcomes with accountability and meeting realistic deadlines to complete a project.
Strong Business Communication: Use the right language, tone and storytelling techniques when communicating, describing or explaining issues over email, chat, reports, presentations and other forms and channels of communication.

The best way to develop these skills is by putting yourself into the state of mind that you want and can do it, and this comes first. After, you need to work practically, in your working environment, by attending to trainings related to, open to learn and accompanied by the attitude of the leader you would like to become.  

Alite Academy Services
Customer services – key skills
In the working field, many of us have our first jobs working in a customer related to services role. This experience can truly give us an edge when it comes to landing the first technical role.

Tech recruiters give a special value on professionals who know to interface with customers and have experience doing so. The value that these professionals bring with them to a job, a role or a company is not only in the best of the business but also differentiate those from other contenders.

You might be wondering, the types of attributes and competencies recruiters, employers, managers, and directors look for in candidates. So, what can you do to acquire them?

React with a Calm Attitude: Think about how you feel to be left on the end of a phone waiting for answer. By saying so, this makes it a function that most of us take our tech for granted. When something goes wrong we get angry. Isn’t it true? Often as not, when interfacing with customers/clients, you will encounter irate people. Or confused people. Or people with any number of questions. Dealing with people requires empathy and patience. And above all, professionalism. Keeping this front of mind and making a commitment to offer the same level of service, no matter what.

One method to approach for a solution at hard moments is to think and tray to find ways to: how can you transform a difficult stranger onto a satisfied customer?

Another practice that is essential in controlling your nerves and short response of emotions is to take a deep breath to refocus yourself and approach the situation with calm. Calm mind gives you the open field to detect the problem and resolve it. Turn it into your daily practice, even though you don’t need it each working day.

Communicate Clearly: Never forget that you are the expert that customers are seeking for. You are in control – that’s how they see and believe you! Thus, it is over to you to ensure that your customer understands exactly what you are trying to tell them. What is obvious to you, might not be to them. Make sure they have the proper time needed to understand and at the end if they are satisfied with your service.

Also, remember that communication is a two-way process. You have to listen to what the customers’ needs are before you can do any tasks. You cannot do your job effectively if you do not listen patiently. To know what really, truly is the problem you must develop the skill of a good listener. Do not forget that the half solution of the problem is found within the problem itself.  

Manage your Time: Think about your own time when it comes to the time of others that are seeking your service. A customer will be very satisfied when is certain that your assistance is there the entire process, no matter how hard it may be. It is easier said than done – I know. Nevertheless, keep a sharp focus on your objectives, always.

Another part of managing your time, is making sure you deliver solutions when you and as you promised. Respecting your client’s time is vital to ensuring their needs are being met.

Know Your Limits: Your limits related to your job position and responsibilities, are at a very importance to develop a professional level of employee. There will always be a time when you don’t have to answer. And, in all these moments it is batter to tell the truth and don’t be afraid to say that you do not have an answer. However, to keep your customer satisfied even in those situations, the best is to do your part in finding or developing a solution. Collaborative skills with other colleges is a first solution in each hard-mixed problem.

As a tech professional it is ever important to make time to train yourself in the non-technical skills because you will be relying on them in the workplace.

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5 Abilities that State a Professional Techie

qualities of professionals
checklist for techies

Nowadays, technology pushes forward the economies of the world. It has become key to the transformation of our jobs and their environments. It is growing rapidly which means that there is an unprecedented demand for professionals related to technological capabilities.  

Technology is common to every industry, business, government entity, and educational institution in the world. Therefore, technological transformation is leading the way in every working systems and environments. Even though, employers are seeking for professionals with a broad range of skills, and it may sound stressful to achieve these, everyone has the ability to thrive.

All skills are connected one with another, and they form a nest of progressive abilities that help to achieve a level of professionalism in every discipline. The only thing necessary is the willingness to learn and love the work you do.   

Positive attitude


being reliable

There are some things that should be unwavering. You can tell a lot about someone by whether or not they stick to their word, and it just shows that you have integrity.

If you say you are going to do something, do it. Whether it is turning up on time, meeting a deadline, or holding to a promise. And if you feel or know that you cannot commit to something for a good and valid reason, speak up. It is better to be sincere and try hard to compensate than to over-promise and fail to deliver. In the workplace, just like in your personal life, when you let other people down, the person you are most letting down is yourself.

Field Competence

Being a competent professional, as a techie, is the bedrock of professionalism. If you are pursuing a Cisco certification or already have one, chances are that you take yourself seriously as a competent professional. So, keep up the momentum by striving to be an expert in your field and ensure your understanding and capabilities are always up to date.

Here’s how to tell:

-Be competent in your job

-Stay up to date with industry skills and knowledge

-Pursue a Cisco certification

-Make sure you understand your capabilities and make sure they are always up to date.

contirbute in knowledge

Is knowledge-sharing important to you? If so, how do you demonstrate that? Do you offer to help a colleague who is having trouble with something, or do you keep your knowledge to yourself in the hopes of gaining some sort of advantage later on?

What happens when a job goes well? Do you hog the limelight, or are you quick to point out the contribution that others have made? Sharing is a function of team sportsmanship, and it is a key element of being professional in your demeanor. Being supportive of others is a cue that you take the collective goals of your organization seriously and that you are willing to collaborate and contribute fully to everyone’s success. It is also a really key part of leadership.

be always ready

Being ready is having a mindset that allows you to predict problems and either avoid them to happen or have ready a solution when the problem commits. Being professional – and ambitious in your career – is usually linked to a willingness to progress in your field. It is a measure not only of your commitment, but also of your intelligence, your initiative, and the added value you can bring to an organization. Think creatively not only about what a better solution or approach might be but also for yourself to expand the range of experiences and techniques.

stay positive

Mind and energy of your thoughts are the key component to your state of being at work. Work sometimes is exhausting and this makes you to channel to pessimism without noticing it. However, there are techniques that help you to keep yourself lifted up even when thing go wrong. One of these techniques is channeling your thoughts to the opportunities to learn, grow, contribute and achievements that the working place has to give you. Setting up these kinds of thinking within you, as practice of the day, turns you back to the state of being optimistic.

As a techie, you are a natural problem-solver, so go with that. Seek out the challenges and find the means to overcome them. No job or career is ever problem-free, but keep your focus on the positive, learn to deal with issues that arise with confidence as well as assertiveness, and strive for personal excellence. Your attitude and approach will make a huge difference in your professional successes.

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